Last updated: September 16, 2026
Doterralinks respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This policy applies to doterralinks.my and to information collected through our website, order process, and customer service channels.
Information we collect
We collect the following types of information:
- Contact and identity information: name, email address, phone number, and shipping address.
- Payment information: payment method details needed to process your order. Payment card data is processed by our payment providers; we do not store full card numbers on our servers.
- Order and transaction information: products purchased, order value, order date, shipping details, and refund or return records.
- Technical and usage information: IP address, browser type, device information, pages viewed, and browsing activity on our site.
- Cookie data: information collected through cookies and similar technologies to support site functionality, analytics, and a better shopping experience.
How we use information
We use the information we collect for these purposes:
- Order processing and shipping: to confirm, process, pack, ship, and deliver your order; to send order confirmations, shipping updates, and delivery notifications; and to handle returns and refunds.
- Customer service and after-sales support: to respond to your questions, resolve issues, and provide updates about your order or return.
- Website optimization and data analysis: to understand how visitors use our site, improve site performance, and enhance product presentation and user experience.
We do not sell your personal information. We may share information with service providers that help us operate our business, such as payment processors, shipping carriers, and analytics providers. These providers only receive the information needed to perform their services.
Cookies
We use cookies and similar technologies to keep your cart working, remember preferences, and analyze site traffic. You can control or disable cookies through your browser settings. If you disable cookies, some parts of the site may not function properly.
Data security
We use reasonable technical and organizational measures to protect your information, including secure SSL encryption for payment-related data. No method of transmission or storage is completely secure, but we take steps to protect the information you provide.
Your choices
You may contact us at info@doterralinks.my to request access to, correction of, or deletion of your personal information. We will respond within a reasonable time and in accordance with applicable law. You may also unsubscribe from marketing emails by using the unsubscribe link in those emails.
Children’s privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the “Last updated” date. Your continued use of our website after changes are posted means you accept the updated policy.
Contact us
If you have questions about this Privacy Policy, contact us at:
Doterralinks
1353 S Blue Lake Ave, DeLand, FL 32724, United States
Email: info@doterralinks.my
Phone: +1 386-873-2985
Service hours: Monday–Friday, 9:00 AM–6:00 PM ET